Version · 16 September 2026
1. Scope and priority
These terms are intended for professional creative, marketing, music, film, photography, consulting and licensing engagements. A written proposal, statement of work or individual agreement takes priority where it expressly differs. Mandatory consumer or other statutory rights remain unaffected.
2. Proposals and formation
Website descriptions are invitations to discuss and do not constitute binding offers. A project starts only after written acceptance of a proposal or contract and satisfaction of any stated deposit or prerequisite.
3. Scope, timing and cooperation
Deliverables, milestones, revisions, formats and responsibilities are those stated in the accepted proposal. Timelines depend on timely client materials, decisions, access and approvals. Delays or changes outside the agreed scope may require a revised schedule and fee.
4. Fees and payment
Fees, currency, taxes, deposits, expenses and payment dates are defined in the proposal. Unless agreed otherwise, additional work is quoted separately. Rights may be withheld until all amounts relating to the relevant work are paid.
5. Creative process and approvals
Creative services involve professional judgement and iterative development. The client is responsible for reviewing proofs and giving consolidated, authorised feedback. Approval of a stage permits work to continue and may limit later changes without additional cost.
6. No guarantee of commercial results
Vivaldi Media undertakes to perform agreed services with reasonable professional care. No particular audience reach, platform performance, ranking, revenue, sales, media coverage, conversion, business result or uninterrupted third-party availability is promised. Forecasts, concepts and strategic observations are not guarantees.
7. Intellectual property and client materials
Pre-existing rights, methods, tools, catalogue works and know-how remain with their respective owners. The client warrants that materials it supplies may lawfully be used for the project and is responsible for necessary permissions. Final usage rights are granted only as stated in the written agreement and normally after full payment.
8. Technology and third parties
AI-assisted tools may support ideation, production or adaptation under human creative direction where appropriate. Platform rules, distributors, collecting societies, stock providers, performers, locations and other third parties may impose separate terms or approvals. Vivaldi Media is not responsible for independent platform changes, suspension or service interruption beyond its reasonable control.
9. Cancellation, postponement and force majeure
Committed work, reserved production time and non-refundable third-party costs remain chargeable as set out in the proposal. Either party may suspend performance where the other materially breaches and fails to remedy after reasonable notice. Neither party is responsible for delay caused by events beyond reasonable control, but both will cooperate to reduce the impact.
10. Liability
Nothing excludes liability that cannot lawfully be excluded, including where applicable liability for intent, gross negligence, injury or mandatory statutory rights. Subject to such law, liability is limited to foreseeable direct loss connected with the affected engagement and, where legally permitted, to the fees paid for that engagement. Indirect or consequential business losses are excluded to the extent permitted by law.
11. Confidentiality
Non-public commercial, creative and technical information disclosed for a project must be treated confidentially and used only for that engagement, except where disclosure is legally required or the information is already lawfully public.
12. Governing law and disputes
Mandatory applicable law and jurisdiction rules remain unaffected. The parties should first attempt to resolve a dispute in good faith.
